Contact Us
Contact Us
We’re here to help make your shopping experience with sherryshirt as smooth as possible.
If you have questions about an order, product, return, payment, shipping, or any other issue, please contact our Customer Service team.
Email Us
When contacting us about an existing purchase, please include your order number so we can locate your order and assist you more efficiently.
How We Can Help
Our Customer Service team can assist with:
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Order status and updates
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Shipping and delivery questions
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Returns, exchanges, and refunds
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Product and sizing questions
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Payment-related issues
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Damaged, defective, or incorrect items
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Account and privacy requests
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General website assistance
Response Time
We aim to respond to customer inquiries within 24 business hours.
Response times may occasionally be longer during weekends, public holidays, or periods of unusually high inquiry volume.
Questions About an Existing Order
To help us review your request quickly, please provide:
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Your order number
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The email address used when placing the order
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A brief explanation of your question or issue
If your order arrived damaged, defective, or incorrect, please include clear photos when possible. This can help our team review the issue more efficiently.
Protecting Your Payment Information
For your security, please do not send sensitive payment credentials by email, including:
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Full credit or debit card numbers
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CVV/CVC security codes
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Account passwords
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Other confidential payment information
sherryshirt will not ask you to provide complete payment card details by email.
Additional Information
You may also find answers to common questions in our:
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Shipping Policy
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Return & Refund Policy
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Payment Policy
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Privacy Policy
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Terms of Service
If you still need assistance, please contact:
sherryshirt Customer Service
Email: customer@sherryshirt.com
We’ll be happy to assist you.