Shipping Policy
sherryshirt Shipping Policy
At sherryshirt, we want the shipping process to be clear and easy to understand from the moment you place your order until it arrives.
This Shipping Policy explains our processing times, shipping charges, estimated delivery timeframes, international shipping, tracking, and other delivery-related information.
Free Standard Shipping on Orders $45+
Orders with a subtotal of $45 or more qualify for free standard shipping.
For orders below $45, standard shipping fees are calculated according to the order subtotal:
-
$0–$19.99: $16.98
-
$20–$29.99: $13.98
-
$30–$39.99: $9.98
-
$40–$44.99: $4.98
-
$45 or more: Free Standard Shipping
Any applicable shipping fee will be shown at checkout before your order is submitted.
Order Processing
Orders are normally processed within 1–5 business days after payment has been successfully confirmed.
Processing may include payment verification, order preparation, and packaging before the parcel is transferred to the shipping carrier.
Business days do not include weekends or public holidays.
Once your order has been shipped, we will provide a shipping confirmation when tracking information is available.
Estimated Shipping Time
Standard shipping generally takes approximately:
7–20 business days
This estimated shipping period begins after your order has completed processing and has been handed over to the carrier.
Delivery estimates are provided as a guide and are not guaranteed arrival dates.
Actual delivery times may vary because of factors such as:
-
Destination
-
Local carrier operations
-
Customs clearance
-
Public holidays
-
Weather conditions
-
Other circumstances outside our reasonable control
Estimated Total Delivery Time
The estimated overall delivery period includes both processing and shipping:
Processing Time: 1–5 business days
Shipping Time: 7–20 business days
Please take both periods into account when planning your purchase.
International Shipping
sherryshirt ships to customers in many countries and regions.
Available shipping options may vary depending on the destination.
If delivery is available to your location, the applicable shipping information and charges will be displayed during checkout.
International shipments may occasionally require additional time due to customs clearance, local delivery procedures, or carrier operations.
Customs, Duties & Taxes
International shipments may be subject to customs duties, import taxes, fees, or other charges imposed by authorities in the destination country or region.
Unless these charges are collected during checkout, they may be payable by the recipient.
sherryshirt does not determine or control customs duties, import fees, or local customs requirements.
If you are unsure whether additional charges may apply to your order, we recommend reviewing the customs requirements for your destination before purchasing.
Order Tracking
When tracking is available for your shipment, the tracking information will be provided after the order has been dispatched.
Please allow some time for the carrier's tracking system to update after receiving your shipping confirmation.
Tracking information may occasionally update more slowly while a package is moving between distribution centers, countries, or different shipping carriers.
Shipping Address
Please review your delivery information carefully before completing your purchase.
Customers are responsible for providing complete and accurate shipping details, including:
-
Recipient name
-
Street address
-
Apartment or unit number, where applicable
-
City
-
State or province
-
Postal or ZIP code
-
Country
-
Contact information
If you notice a mistake in your delivery address after placing an order, please contact:
as soon as possible.
We will make reasonable efforts to assist before the order is shipped.
However, once an order has entered processing or has been transferred to the shipping carrier, we may not be able to update the delivery address.
Delayed Shipments
Most orders are delivered within the estimated timeframe, but delays may occasionally occur.
Possible causes of delay include:
-
Customs clearance
-
Local carrier disruptions
-
Severe weather
-
Public holidays
-
High-volume shipping periods
-
Incorrect or incomplete delivery details
If your tracking information has not updated for an extended period or your shipment appears significantly delayed, please contact our Customer Service team so we can review the available shipment information.
Packages Marked as Delivered
If your tracking information shows that a package has been delivered but you cannot locate it, we recommend:
-
Checking around the delivery location, including entrances and other safe delivery areas.
-
Asking household members, neighbors, or others at the address whether they accepted the package.
-
Allowing a short amount of additional time, as some carriers may mark a shipment as delivered shortly before completing the final delivery.
-
Contacting the local shipping carrier for additional delivery details.
If the package still cannot be located, please contact:
and include your order number so we can assist you.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or different from what you purchased, please contact:
Please provide your order number and, where possible, clear photographs showing the issue so our team can review your request efficiently.
Eligible cases will be handled in accordance with our Return & Refund Policy.
Returned or Undeliverable Packages
A shipment may occasionally be returned because of:
-
An incorrect or incomplete delivery address
-
Unsuccessful delivery attempts
-
Refusal of delivery
-
Other carrier-related issues
If your package is returned or considered undeliverable, please contact our Customer Service team.
We will review the circumstances and advise you of the available options.
Additional shipping costs may apply if an order needs to be shipped again because of incorrect customer-provided delivery information or an unsuccessful delivery caused by circumstances outside our control.
Need Help With Your Order?
If you have questions about shipping or delivery, please contact:
sherryshirt Customer Service
Email: customer@sherryshirt.com
Please include your order number whenever possible so we can locate your order and assist you more efficiently.
Our Customer Service team aims to respond within 24 business hours.